Terms & Conditions

Welcome to TechDrawer. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging TechDrawer for any service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About These Terms

These Terms apply to all visitors, users, and clients who access or use techdrawer.com.au (the “Website”) or engage TechDrawer for digital marketing, website design, or related services (the “Services”). Throughout these Terms, “TechDrawer,” “we,” “us,” and “our” refer to TechDrawer, and “you” and “your” refer to the person or business using our Website or Services.

2. Use of Our Website

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website. Prohibited behaviour includes, but is not limited to:

  • Attempting to gain unauthorised access to our Website, servers, or systems
  • Uploading or transmitting viruses, malware, or any harmful code
  • Using automated systems (such as bots or scrapers) to extract data from our Website without permission
  • Impersonating TechDrawer or any other individual or entity
  • Using the Website in any way that could damage, disable, or impair its functionality

We reserve the right to restrict or terminate your access to the Website at our discretion if we believe these Terms have been violated.

3. Our Services

TechDrawer provides digital marketing services, which may include but are not limited to search engine optimisation (SEO), Google Ads management, Meta Ads management, website design and development, e-commerce development, and performance strategy consulting.

Specific details, deliverables, timelines, and pricing for Services will be outlined in a separate proposal, agreement, or service order provided to you before work begins. These Terms apply in addition to any such agreement, and in the event of a conflict, the specific agreement will take precedence.

4. Client Responsibilities

To deliver our Services effectively, we may require access to certain accounts, platforms, or information, such as website hosting, analytics tools, advertising accounts, or brand assets. You agree to:

  • Provide accurate, current, and complete information as reasonably requested
  • Provide timely access to relevant accounts and platforms needed to perform the Services
  • Respond to requests for feedback, approvals, or content within a reasonable timeframe
  • Ensure you have the legal right to use any content, images, or materials provided to us for use in your campaigns or website

Delays caused by late responses, missing access, or incomplete information may affect project timelines and are not the responsibility of TechDrawer.

5. Payments & Fees

Pricing: Fees for Services will be outlined in your specific proposal or service agreement.

Payment Terms: Invoices are due within the timeframe specified on the invoice unless otherwise agreed in writing. Late payments may result in a pause of Services until outstanding amounts are settled.

Third-Party Costs: Any advertising spend (such as Google Ads or Meta Ads budgets), software subscriptions, hosting fees, or other third-party costs are separate from TechDrawer’s service fees and are the responsibility of the client unless otherwise agreed.

Refunds: Fees paid for work already completed or in progress are generally non-refundable, given the time and resources invested. Any specific refund arrangements will be detailed in your service agreement.

6. Intellectual Property

Our Content: All content on this Website, including text, graphics, logos, and design elements, is the property of TechDrawer and is protected by applicable intellectual property laws, unless otherwise stated. You may not reproduce, distribute, or use this content without our prior written consent.

Client Materials: Any content, branding, or materials you provide to us for use in your campaigns or website remain your property. By providing these materials, you grant TechDrawer permission to use them as needed to deliver the agreed Services.

Deliverables: Ownership of final deliverables (such as a completed website or ad creative) will be outlined in your specific service agreement. Generally, ownership transfers to the client upon full payment, unless otherwise specified.

Portfolio Use: Unless you request otherwise in writing, TechDrawer reserves the right to showcase completed work, including website designs and campaign results, in our portfolio and marketing materials.

7. Third-Party Platforms

Our Services may involve the use of third-party platforms, such as Google Ads, Meta Ads, website hosting providers, or content management systems. TechDrawer is not responsible for the performance, policies, downtime, or changes made by these third-party platforms, as they are outside of our direct control.

8. Performance & Results Disclaimer

While TechDrawer uses data-driven strategies and industry best practices to help achieve strong results, digital marketing outcomes can be influenced by many factors outside of our control, including market conditions, competitor activity, platform algorithm changes, and client-side factors.

We do not guarantee specific rankings, traffic levels, conversion rates, or revenue outcomes. Any performance projections provided are estimates based on experience and available data, not guarantees.

9. Limitation of Liability

To the fullest extent permitted by law, TechDrawer will not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or Services, including but not limited to loss of profits, loss of data, or business interruption.

Our total liability for any claim arising from our Services will not exceed the total fees paid by you to TechDrawer for the specific Service in question during the three months prior to the claim.

10. Confidentiality

Both TechDrawer and the client agree to keep confidential any non-public business information shared during the course of the engagement, and to use such information only for the purpose of delivering or receiving the Services.

11. Termination

Either party may terminate an ongoing service agreement by providing written notice, in accordance with the notice period outlined in your specific service agreement. Fees for work completed up to the termination date remain payable.

TechDrawer reserves the right to suspend or terminate Services immediately in cases of non-payment, breach of these Terms, or misuse of our Website or Services.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Website or Services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which TechDrawer operates, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: [add business email] Phone: [add business phone]